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Shipping & Returns

Shipping:

Orders are generally shipped via UPS unless otherwise requested by the customer.

Free shipping:

Only orders shipped within the 48 states qualify for free shipping. Knots 2U will typically ship using UPS ground service or USPS 2-3 day service on free shipping orders.  When orders are placed with a combination of free shipping, and non free shipping items shipped in the same box

Returns Policy

Parts purchased from Knots 2U may be returned for a refund within 60 days of purchase. The part must be in new condition and unaltered. Depending on the item a re-stock fee of up to 20% could apply (Typical re-stock fees are generally 10% or less)

To return an item simply contact a Knots 2U representative and you will be issued an RMA number. 

 

Shipment Damage

If you receive a damaged product contact a Knots 2U representative as soon as possible. They will assist you in starting a damage claim and work with you to get a new product on the way as quickly as possible.

 

Contact Information

Phone: 262 763-5100
Fax: 262 763-5123
Email: contact@knots2u.com

 

Address:

Knots 2U, Ltd.
709 Airport Road
Burlington, WI 53105